Privacy Policy
Garmin Privacy Policy
This Privacy Policy explains how Garmin collects, uses, shares, protects, and retains information when you browse our website, place an order, contact customer support, subscribe to emails, or use store features.
Last updated: April 18, 2026Overview
Your privacy matters
Garmin respects customer privacy and uses personal information to operate the online store, process orders, provide customer support, improve the shopping experience, and communicate with customers when needed.
By using the Garmin website, submitting information, placing an order, or contacting us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information collected from customers
Garmin may collect information you provide directly, information generated during your use of the website, and information needed to complete purchases, provide support, and improve store performance.
Contact information
This may include your name, email address, billing address, shipping address, and other contact details you provide.
Order information
This may include products purchased, order number, order status, delivery details, return or exchange requests, and customer service messages.
Account information
If account features are available, we may collect login-related details, saved preferences, and information connected to your customer account.
Website information
This may include browser type, device type, pages viewed, referring pages, general location data, cookie data, and website interaction details.
How We Use Information
How Garmin uses customer information
Garmin uses customer information for ordinary ecommerce and customer support purposes.
- To process, confirm, fulfill, and update orders.
- To provide shipping, delivery, return, and exchange support.
- To respond to product questions, account help requests, and customer service messages.
- To process payments, prevent fraud, and support secure checkout.
- To send order confirmations, tracking updates, account notices, and service-related messages.
- To improve website layout, product pages, store performance, and customer experience.
- To send marketing emails when you subscribe or otherwise consent to receive them.
- To comply with applicable obligations, protect the website, and prevent misuse.
Orders
Order processing and customer support
When you place an order with Garmin, we use the information you provide to review the order, process payment, prepare the shipment, provide order updates, support delivery, and handle return or exchange requests.
If you contact Garmin customer support, we may use your order number, email address, product details, photos, screenshots, and message history to understand and respond to your request.
Payments
Payment information
Payments may be processed through PayPal, Stripe, or credit card payment services. Garmin uses payment information only as needed to complete checkout, confirm payment, process refunds, prevent fraud, and support order-related requests.
For security, Garmin does not ask customers to send full payment card details by email. Please do not include credit card numbers, passwords, or other sensitive payment credentials when contacting customer support.
Cookies and Tracking
Cookies, analytics, and website performance
Garmin uses cookies and similar tracking technologies to help the website function, remember shopping activity, support checkout, understand how visitors use the store, measure performance, and improve the browsing experience.
- Essential cookies help the website operate, support cart activity, and enable checkout features.
- Preference cookies may remember settings or choices that improve your browsing experience.
- Analytics tracking helps us understand page visits, traffic patterns, and store performance.
- Marketing-related cookies may help measure the effectiveness of promotional messages or website content.
You can manage cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
Email Marketing
Marketing emails
Garmin may send marketing emails about products, promotions, store updates, and related offers if you subscribe or otherwise agree to receive them.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us at [email protected]. Unsubscribing from marketing emails does not stop service-related messages such as order confirmations, shipping updates, return messages, or account notices.
Service Providers
How information may be shared
Garmin may share limited information with service providers that help operate the website, process payments, fulfill orders, provide shipping, support returns, send emails, analyze website performance, prevent fraud, and respond to customer requests.
These service providers are given information only as needed to perform their services for Garmin. We do not provide service providers with customer information for purposes unrelated to operating the store or supporting customer requests.
Security
Data security
Garmin uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.
No online store, payment system, email communication, or internet transmission can be guaranteed to be completely secure. Please use care when sharing information online and avoid sending sensitive payment details or passwords by email.
Retention
Data retention
Garmin keeps customer information for as long as needed to process orders, provide customer service, maintain business records, support returns and exchanges, prevent fraud, resolve disputes, and meet applicable obligations.
When information is no longer needed, we may delete, anonymize, or securely retain it according to ordinary store recordkeeping practices.
Your Choices
Customer privacy rights
Depending on where you live, you may have rights related to the personal information Garmin maintains about you. These rights may include the ability to request access, correction, deletion, a copy of your information, or limits on certain uses of your information.
- You may request help reviewing or correcting customer information connected to your order.
- You may unsubscribe from marketing emails at any time.
- You may manage cookies through your browser settings.
- You may contact us to ask privacy-related questions or submit a privacy request.
To submit a privacy request, contact Garmin at [email protected]. We may need to verify your request before taking action.
Children
Children’s privacy
The Garmin website is intended for general ecommerce use and is not directed to children. We do not knowingly request personal information from children through the online store.
If you believe a child has provided personal information to Garmin, please contact us so we can review the request and take appropriate steps.
International Users
International customers
Garmin customers may access the website from different locations. When you use the website, place an order, or contact customer support, your information may be processed or stored in locations where Garmin or its service providers operate.
By using the website and submitting information, you understand that your information may be handled as described in this Privacy Policy.
Updates
Policy updates
Garmin may update this Privacy Policy from time to time to reflect changes in store operations, website features, privacy practices, or applicable requirements.
The latest version will be posted on this page with an updated “Last updated” date. Your continued use of the website after updates are posted means you acknowledge the revised Privacy Policy.
Contact
Contact Garmin
If you have questions about this Privacy Policy, customer information, cookies, email marketing, order privacy, or a privacy request, contact Garmin at [email protected].
