Customer Support
Contact Garmin
Have a question about an order, delivery, return, exchange, product detail or account issue? Send us a message, and the Garmin support team will help point you in the right direction.
Get in Touch
We’re here to help
For customer support, email us anytime at:
Our usual response time is 24–48 hours. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
What to include in your message
To help us review your request faster, please include the details that match your question.
- Your full name and email address
- Your order number, if your message is about an order
- The product name or model you are asking about
- A clear description of the issue or question
- Photos or screenshots, if they help explain the request
Support Topics
How can we help?
Choose the topic that best fits your request so our team can review your message with the right context.
Order Support
Questions about order details, order status, item information or updates related to a recent purchase.
Shipping Support
Help with delivery questions, shipping updates or package-related concerns after an order has been placed.
Returns & Exchanges
Assistance with return or exchange questions, including what information to include when contacting support.
Product Questions
Help with product details, compatibility questions, sizing, features or choosing the right item for your needs.
Account Help
Support for account-related questions, customer details or help accessing information connected to your order.
Contact Form
Use the contact form on this page to send your message directly to our customer service team.
Privacy Note
Your information matters
Please share only the information needed to help us understand and respond to your request. We use the details you provide to review your message and assist with customer support.
For your privacy, please do not send payment card details, passwords or other sensitive account information by email or through the contact form.
Thank You
We’ll help you get moving
Thanks for contacting Garmin. Whether you need help with an order, shipping question, return, exchange, product question or account issue, our team will review your message and respond as soon as possible during customer service hours.
